Quantity
- Quantity to be provided as best effort, considering manufacturing scrap and other conditions outside of Cardinal Best LLC control.
- Cardinal Best LLC will make effort to alert the customer if quantity is changed from original order.
Delivery
- Risk of loss and title passes to buyer when goods are placed on the first means of transportation. Cardinal Best LLC will select means of transport and prepay freight.
- FOB is Livonia, MI
Payment terms
- Terms are Net 30 days from date of invoice with approved credit.
- All quotes valid for 30 days unless otherwise stated.
- Buyer shall not withhold payment to Cardinal Best LLC whether relating to these terms and conditions and parties' performance or any breach or non-performance of any other agreement between buyer and Cardinal Best LLC or affiliate.
Price revision
- Cardinal Best LLC reserves the right to alter price without advance notice to buyer. Cardinal Best LLC has right to terminate this order by notice to buyer, suspend delivery, alter discount, prices, points of delivery, service allowances, or terms of payment. Any delivery suspended under this section may be cancelled without lability on Cardinal Best LLC.
Materials, Processes and Part Numbers
- Manufacturers may alter materials, processes and part numbers per their own business. Cardinal Best LLC will advise customer on best effort basis when this occurs.
Return Policy
- Generally, all sales of products ordered from Cardinal Best LLC are considered final. Requests for returns must be made in writing within 45 days immediately following the date which product arrived at shipped location. All return requests are subject to verification and written authorization. Generally, only stock products that have not been installed, used or modified may be authorized for return. Controllers may not be returned of package seal is broken. Authorized returns will be subject to a $65 minimum or 38% handling fee, whichever is greater. Authorized returns must be shipped freight prepaid at buyer's expense and accompanied by an RMA number.
- Cardinal Best LLC will act as liaison with manufacturer/vendor/supplier.
Order changes
- Must be received in writing. Order changes are subject to written agreement by Cardinal Best LLC and may cause adjustment to price, delivery schedule, or other commercial terms. In many cases a change will not be possible and buyer agrees to receive all items per original order. Suspended orders may be subject to special handling charges or order cancellation.
Order cancellations
- Buyer may cancel all or any portion of a purchase order for the products by delivering not less than 62 days prior written notice to Cardinal Best LLC. For orders cancelled, buyer is subject to appropriate order cancellation fees, up to and including 100% cancellation fee. Fees are determined at time of order cancellation request.
- Cardinal Best LLC will act as liaison with manufacturer/vendor/supplier.
Freight and taxes
- Prices do not include prepaid freight, federal, state and local taxes.
- FOB is Livonia, MI
Tooling
- Any appropriate custom tooling is property of manufacturer/vendor/supplier.
Excuse of performance
- Deliveries of product may be suspended by manufacturer/vendor/supplier and is outside control of Cardinal Best LLC.
Warranty and limitation of liability
- Cardinal Best LLC offers the warranty and limitation of liability as defined by the manufacturer/vendor/supplier. This warranty does not extend to any loss or losses due to misuse, contamination, accident, neglect, normal wear and tear, negligence, unauthorized modification or use, improper installation or maintenance, misapplication, improper specification or operational conditions beyond Cardinal Best's knowledge or control.
- Cardinal Best LLC does not warranty the application but rather offers the manufacturer/supplier/vendor warranty of the item sold.
- Customer part number typos or other inaccuracy is responsibility of customer, though Cardinal Best LLC will assist for solution.
- Cardinal Best LLC will act as interface between customer and manufacturer/vendor/supplier in warranty claims.
- For prototype items, or items to be used outside of normal parameters, no warranty or guarantee of success is offered or implied.